OnePlus to open first exclusive service center in Bangalore

OnePlus to open first exclusive service center in Bangalore

OnePlus has announced that the company will establish an Exclusive Service Center (ESC) in Bangalore, which will be the first of six such similar centers. The service centers will be launched by the end of this month. In addition to Bangalore, OnePlus is also planning to open service centers in New Delhi, Mumbai, Pune, Hyderabad and Chennai.

Equipped with professional repair technicians, the OnePlus service centers will bring not only bring transparency but also resolve customer issues within a guaranteed 1-hour turnaround time. The company will also offer free pickup-drop service for those areas which are not covered by the service centers. If you are in Kerala, you can request OnePlus for a pickup and your device will be automatically delivered after repair.

Commenting on the launch, Vikas Agarwal, general manager, OnePlus India revealed that the company is excited to launch the first exclusive service center in Bangalore. We are committed to resolve customer issues within an hour. Our main aim is to offer an exceptional smartphone experience by offering world-class support and infrastructure.

OnePlus disclosed that these new service centers not only provide repair services but also will have an exclusive display of all OnePlus products. Hence, customers will be able to review the complete range of OnePlus products offline before buying the products online.

Apparantely, this step assumes significance because online shopping companies have stopped refunds if the customer doesn’t like the device. Hence, it’s better to use the device first offline and then buy it online, which will avoid disappointment.

Strategically located at high-street retail destinations and near premium malls, OnePlus exclusive service centers will be able to deliver maximum performance in minimum amount of time.

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