According to customers who purchased LeEco Le 2, the display infused with the display produces click or creaking sound due to protective gasket placed below the display panel.
LeEco launched the much-awaited Le last month. Flipkart is gearing up for the second flash sale on July 7. The specifications are perfect with a major change in the processor. With Snapdragon 650, the company aims to address the heating issues reported by customers of the previous counterpart, Le 1s and Le 1s Eco. However, customers are posting complaints about abnormal sound in the display of Le 2.
We digged deep into the FeEco’s official Facebook page and found an answer posted by the social media team. According to the reply posted by LeEco, when designing the Le 2, in the interest of ensuring durability, the company chose to place a gasket underneath the display panel to absorb and spread out pressure from “hard-press” scenarios. This feature will protect the display from shattering due to small falls to a certain extent.
However, when a user exerts significant pressure on the display, there is a “click” or “creaking” sound produced due to electrostatic adherence between the display panel and the gasket.
LeEco claims that sound produced by the display is not a defect and will not affect the solid build quality, elegant design or the durability of the Le 2. Moreover, with over million smartphone sold in less than a year, the company’s aim is to seriously provide customer satisfaction and hence quality control is part of their manufacturing process.
LeEco winds up the Facebook post by thanking all #SuperFans for their trust. The company will continue to innovate and welcome constructive feedback in improving our SuperProducts.