Reliance Jio has announced that their total customer base has crossed the magical 16 million mark within 26 days of launch. According to sources, this is a world record citing a faster growth rate than any other telecom major or even firms such as Facebook, Whatsapp and Skype.
Commenting on the development, Mukesh Ambani, Chairman, Reliance Industries disclosed that they are delighted and humbled by the overwhelming response across India to the Jio Welcome Offer. Jio is built to empower every Indian with the power of data. We are delighted that people have recognized this and are utilizing our services to the fullest. We are customer-obsessed and committed to improve every day to exceed expectations of our customers.
Due to huge response, the company has established eKYC machines in 3100 towns across India. The machine will enable you to obtain a Reliance Jio sim card within minutes by just linking them to their Aaadhar Cards.
Reliance has been accused of asking bribes for SIM activation including plethora of problems ranging from call drops and unreliable data speeds. Moreover, customer faced several problems when they tried to activate a Jio SIM card.
Reliance Jio as accused Airtel of deliberately not providing interconnection points. However, Airtel has rejected the charges as baseless. They said that Reliance is not capable of providing mobile service due to lack of adequate infrastructure.
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