Samsung Galaxy Note 7 final investigation report confirms battery defect

Samsung Galaxy Note 7

Samsung has finally announced the results of the Galaxy Note 7, and it reveals the fact that core problem was with the battery. According to the probe report, both the original and replacement units have experienced different battery defects. Due to the problem with the battery, the Galaxy Note 7 caused overheating upon usage and ultimate explosion. In fact, few users reported explosion even in handsets which are not under use.

Industry analysts have confirmed that the problem was due to the battery nearly three months. However, Samsung conducted an internal probe and confirmed that the epicenter of the problem was with the battery.

In the probe report, Samsung revealed that the problem was located in the upper right corner of the battery on the original Samsung Galaxy Note 7. It caused the electrodes prone to bend. However, in some cases it led to a breakdown in the separation between positive and negative tabs, causing a short circuit.

Commenting on the Samsung Galaxy Note 7 fiasco, DJ. Koh, Samsung’s mobile chief added that it was a painful crisis to him. He also said that he never faced problems like this in his 33 years of service.

Samsung Galaxy Note 7

When it comes to the replacement units of Samsung Galaxy Note 7, the problem was associated with the manufacturing defect in the batteries. Interestingly. Samsung had used a battery provided by a different supplier. However, it also caused the explosion. Samsung had confirmed that there is no specific problem associated with the design of the handset.

In a statement released to the press, Samsung said that they investigated 700 staff members and inspected over 200,000 smartphones and 30000 batteries. The company rejected the arguments that the design of the phone is the major cause of the problem.

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Meanwhile, the findings of the probe report have been cross-checked and validated by three independent testing firms UL, Exponent, and TUV Rheinland.

The replaced battery was manufactured in a rush to meet the tight deadlines set by the company. However, the battery caused the phone to short circuit and ignited causing burns and explosions.

Anand Narayanaswamy is the editor-in-chief of Netans. He was recognized as a Microsoft Most Valuable Professional (MVP) for 9 years (2002 to 2011) and again as a Microsoft MVP in Surface under Windows and Devices in January 2024. He worked as a Chief Technical Editor with ASPAlliance and was part of ASPInsider program. Anand has published several articles and reviews related to various software and hardware products for various software and technology related websites. He is also active on social media and also participates as an Influencer for various brands. Anand can be reached at admin@netans.com