Reliance Jio Prime FAQ: Everything you need to know

Jio Prime

Reliance Jio introduced Jio Prime as part of their marketing strategy when the service was thrown out to the general public few months back. The Prime membership was about to expire for all the existing subscribers on March 31. however, the company has announced the roadmap for the Prime membership. The advantage of Jio Prime is that users will be able to experience high-quality premium content including TV for free from within their mobile. In this article, we will examine the various aspects in the form of FAQs.

Should I pay renewal fees for Jio Prime?

The company has announced that Jio Prime will be free for one year for all subscribers who pay Rs. 99 till March 31. Hence, if you are an existing Jio customer with Jio Prime membership, you need not have to pay for the renewal. The service will be renewed for another one year after you complete the process.


For example, if you had taken a new Jio 4G service on April 14, 2017, with Prime, you need not have to pay Rs 99 on March 31, 2018. You will be eligible to avail Jio prime for free until March 31, 2019.

When should I pay for Jio Prime?

If you are not a member of Jio Prime, you should pay Rs. 99 to avail all the benefits of the Prime. This also applies to all the new customers who subscribe to Reliance Jio 4G on or after March 31. If you pay Rs. 99, then you be able to enjoy all the benefits of the Prime membership.

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I am already a Jio Prime member. What is the process?

You should navigate to MyJio app from your smartphone. You will view a message as shown below.

Jio Prime

If you select Get now button, you will view a screen with the mobile number, name and a message stating that you are a valued customer.

Select Proceed button to continue. The service will not be extended immediately but you will view a message that a request has been raised successfully. It will take nearly 24 hours for your account to get updated with the revised renewal date.

How much I need to pay for Jio Prime starting April 1?

If you failed to become a member of Prime, you can join by paying the same Rs. 99 from April 1. This applies to new customers of Reliance Jio. Your membership will expire on March 31, 2019.

What are the benefits if Jio Prime membership?

The Prime membership provides you access to 550+ Live TV channels, 6000 movies, 1.4+Cr songs including 5000+ magazines and 500+ newspapers. Moreover, you can also access MyJio and exclusive content such as Winter Olympics 2018, Nidahas Cricket Trophy 2018 and Carabao Cup. It is possible to have a 7-days catch-up of LiveTV content.

Anand Narayanaswamy is the editor-in-chief of Netans. He was recognized as a Microsoft Most Valuable Professional (MVP) for 9 years (2002 to 2011) and again as a Microsoft MVP in Surface under Windows and Devices in January 2024. He worked as a Chief Technical Editor with ASPAlliance and was part of ASPInsider program. Anand has published several articles and reviews related to various software and hardware products for various software and technology related websites. He is also active on social media and also participates as an Influencer for various brands. Anand can be reached at