Apple has started to provide free battery replacement exclusively for MacBook Pro. As part of the Apple’s Battery Replacement Program, you will be eligible to receive a free battery replacement if you are a customer of the 13-inch MacBook Pro without the touch bar.
According to company sources, the MacBook Pro models manufactured between October 2016 and October 2017 will most likely have a faulty component. The integrated battery will automatically expand causing burn injuries. The purpose of the initiative is to not only avoid problems with the MacBook Pro as a result of the battery failure but also to prevent burn injuries.
Commenting on the development, the company disclosed that even though the issue is not related to safety, the product team will replace eligible batteries, free of charge as part of our commitment towards the customers.
If you are unsure as to whether your MacBook Pro has been affected, you just need to access the serial number and submit to the official support page. You can easily locate the serial number by navigating to About this Mac section after selection of the Apple logo in the menu located on the top side.
You will have to locate an Apple Authorized Service Provider to initiate an appointment at an Apple Retail Store. The store will dispatch your MacBook Pro to the nearest Apple repair center. Depending upon the location, it will take up to five days for the battery to get replaced.
You need to claim free battery replacement within the first five years after the purchase of MacBook Pro. If you had paid for replacing the battery, you can claim a refund from Apple.
Before handing over the MacBook to the repair center, you should back up and wipe out all the data. You should also protect your system with the password. You should have a working Mac so that the technician can view the display after replacement of the battery.
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