How to sell used mobile safely and properly?

sell used mobile
Source: Flipkart

As a customer, it’s a big challenge to sell used mobile without facing problems. Nowadays, smartphone manufacturers are releasing several devices once a month. Google itself released Google Pixel 2 in 2017 after the successful first-generation release. Imagine, if you had purchased Google Pixel after would like to buy Pixel 2 now.

If you purchase Pixel 2 by keeping Pixel, then over the time the Pixel phone you purchased will be outdated. It will sit idle inside your shelf or desk. Hence, you should sell used mobile not only safely but also properly via authorized sources. In this article, we will examine the various ways by which you can sell used mobile.

Sell used mobile via Online

With the rapid growth of e-commerce companies, you can now sell used mobile via Flipkart and Amazon in return for brand new smartphones. If you navigate to Google Pixel 2 product page on Flipkart, you will find a link captioned Buy with Exchange along with the maximum exchange value.Figure 1


You will view a dialog captioned Exchange Offer as shown below. To sell used mobile, you need to select your smartphone brand and model. If you are selling the first-generation Google Pixel, you should select Google and Google Pixel from the drop-down boxes. You should provide the IMEI number of the phone you are selling, which you can locate from the product box. If you don’t have the box, you need to dial *#06# using your phone dialer. On the right side, you will view the exchange discount as shown below.

Figure 2

As you can see from the above image, Flipkart is offering an exchange discount of Rs 7200 for your old Pixel. Hence, you can save a considerable amount of money if you sell used mobile on Flipkart.

Amazon India also provides a facility to sell used mobile. The process is same as explained above and the exchange discount depends upon the individual sellers. You will be able to get exciting exchange discounts during peak season time such as Big Shopping Days, Big Freedom Days, Big Billion days on Flipkart.

Sell used mobile via other sources

It is also possible to sell used mobile via offline retail shops but the discounts will be less when compared with online retailers. Moreover, you can also use websites such as OLX but you should be very careful while dealing with the buyers. You will be duped if you are not careful. Xiaomi recently introduced a facility to sell used mobile via their official online portal. You will be provided with a fixed discount coupon, which you can use to buy a new phone.

If you are not interested to buy a new smartphone, you can sell used mobile via exclusive Tech discussion forums such as Techenclave, Erodov, and Digit. You have to publish advertisement with images along with the required amount for which you wish to sell. You will receive private messages from prospective buyers.

The buyers will bargain hard and you will have to deal with them. You should make sure to ship the device only after the receipt of the payment. It is advisable to contact the buyer several times via the internal messaging system before arriving at a decision. Moreover, you can also use other popular companies such as cashify who give cash in return for an old smartphone.

Important points to remember

If you decide to sell used mobile via online, you should first copy all the content such as image, videos from the Gallery to your PC, laptop or external hard drive. The next step is to check for the presence of any SMS messages. You can easily forward the useful messages to your existing smartphone.

If you had enabled contacts via Google, then you need not have to worry. If you had saved contacts on the handset, you should write down the details. It is also possible to export all contacts to an Excel/PDF file using third-party apps available on Google Play Store.

After performing all the above steps, you should perform a factory reset by selecting the Backup & reset options from the Settings menu. If you visit the page, you will find the relevant option. For example, in Xiaomi smartphones, the option name is given as Factory data reset. The smartphone will automatically reset to the original state and all your content will be deleted.

You should perform a factory reset of your old smartphone only after capturing the required backup of the files. The online marketplaces will only accept only working handsets. The display of your phone should be intact and work for around 2 minutes. Moreover, the top and bottom bezels should not be damaged. The battery should be in condition.

If there is any problem, you should walk into a nearest mobile repair shop and get the device serviced before initiating the exchange process. Flipkart will throw up exciting offers to sell used mobile during the upcoming Independence Day. You should prepare the old smartphone now itself instead of doing things in a rush.

Even if you perform a factory reset, there is a chance that the old data can be recovered. Hence, you can install data erase apps available on Google Play Store. You just search on the PlayStore to view the list of apps.


Do you have a spare smartphone lying around somewhere on the house/office? Why not you sell it for a new trending smartphone? We highly recommend you to sell used mobile via online e-commerce portals such as Flipkart after taking into account the above important points including backup of crucial data.

Anand Narayanaswamy is the editor-in-chief of Netans. He was recognized as a Microsoft Most Valuable Professional (MVP) for 9 years (2002 to 2011) and currently part of MVP Reconnect program. He is also part of the prestigious ASPInsider program. Anand has published several articles and reviews related to various software and hardware products for various software and technology related websites. He is also active on social media and also participates as an Influencer for various brands. Anand can be reached at

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