Microsoft Office 365 Faces Downtimes in the US

Microsoft Office 365

Microsoft Office 365 has gown down for the third time in 10 days. The Microsoft Office 365 team took to Twitter and revealed that they are investigating an issue that affects access to Microsoft 365. The services to Microsoft Teams, Outlook, SharePoint, OneDrive, and Outlook.com are facing downtime.

According to reports, a recent update to network infrastructure is responsible for the downtime. Moreover, a potential code issue has caused a portion of their infrastructure to experience delays processing authentication requests. This has prevented users from being able to access multiple Office 365 services.

The Microsoft Office 365 outage has affected users in the US including the Northeast, Midwest parts, and the whole of California. Previously, Office 365 faced downtimes on September 28 and October 1. The incident is seen with great importance because enterprise companies have been making use of the platform for the remote workforce. With employees of all major companies working from home, the usage of Microsoft Office 365 has increased substantially.

Commenting on the development, a popular company disclosed that they have been impacted by the three Office 365 outages in the last 10 days. Moreover, he was unable to login into the admin console to know about the status of the outage. It’s high time that the Windows manufacturer should act together to avoid outages. Microsoft should implement corrective action to solve the downtimes.

The reports reveal that the outages are either due to the DevOps issue or a cybersecurity attack. There are reports that the downtime could be due to the spike in the usage of Microsoft Teams. That being said, the Microsoft Office 365 product team should work together to avoid downtimes because users could be working in mission-critical projects that require continuous access to the network.

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Anand Narayanaswamy is the editor-in-chief of Netans. He was recognized as a Microsoft Most Valuable Professional (MVP) for 9 years (2002 to 2011) and again as a Microsoft MVP in Surface under Windows and Devices in January 2024. He worked as a Chief Technical Editor with ASPAlliance and was part of ASPInsider program. Anand has published several articles and reviews related to various software and hardware products for various software and technology related websites. He is also active on social media and also participates as an Influencer for various brands. Anand can be reached at admin@netans.com