Gmail @ 20: The Email Service That Changed The Lives


Gmail was launched on April 1, 2004, with great expectations. The tech enthusiasts at that time thought that it could be April Fool prank by Google. However, the reality is that the service has been launched and the company offered great storage when compared with other providers. Google offered Gmail accounts on an invitation basis. This means only those people with a valid invite link will be able to create accounts. The Gmail invite was so precious at that time that even it was up for grabs for $250 on eBay.

According to estimates, Gmail has accumulated huge market share after 20 years with an estimated 1.8 billion users. After the arrival of Gmail, email services like Yahoo which were popular during the dotcom boom virtually disappeared.

The main reason for the huge popularity of Gmail is attributed to the lightweight form factor with a simple user interface. You can quickly navigate between each email. Gmail was launched as a web-based interface. However, Gmail mobile app is bundled with Android smartphones. You can now navigate Gmail email on the go. Microsoft also provided a facility to access Gmail emails from within Microsoft Outlook bundled with Microsoft Word.

Gmail was launched with the capacity of 1GB storage. Google revealed that this is sufficient to hold 14000 emails, which was more than sufficient at that time. You can search old emails very easily now. Moreover, Google has integrated Gmail into the Gemini AI chatbot. You can ask Gemini to fetch emails as per your query. The emails are displayed in a threaded manner. Hence you will be able to know the email trail.

DONT MISS  Redmi Note 8 Pro Launch Today at 12 PM: Expected Specifications, Price and Availability

Going forward, Google will continue to innovate Gmail by adding improved AI features. You will be able to compose messages with the help of AI prompts from within the Gmail interface. If you ask any people, they should be aware of Gmail. Gmail will continue to exist and will change the lives of people.

Anand Narayanaswamy is the editor-in-chief of Netans. He was recognized as a Microsoft Most Valuable Professional (MVP) for 9 years (2002 to 2011) and again as a Microsoft MVP in Surface under Windows and Devices in January 2024. He worked as a Chief Technical Editor with ASPAlliance and was part of ASPInsider program. Anand has published several articles and reviews related to various software and hardware products for various software and technology related websites. He is also active on social media and also participates as an Influencer for various brands. Anand can be reached at